Right of Withdrawal at Conradius

Ask Cai

Right of withdrawal

Information about your right of withdrawal

Conradius – Foresight for Clarity: Mediation · Cards · Books
Con Radius
 
 
Email: info@conradius.ch

Scope

Responsible for the content of this website: see contact address above.

These General Terms and Conditions govern the legal aspects of the business relationships that may arise from the use of the online shop.

Conclusion of contract

We deliver exclusively within Switzerland. The purchase contract with the customer is only concluded once the order has been confirmed electronically (by email). Once the electronic confirmation has been received, withdrawal from the contract is no longer possible. For hygiene reasons, products that have already been shipped cannot be returned.

Products and prices

We deliver the products described in the online shop on the terms shown there and listed in the electronic confirmation. We do not guarantee any specific properties of the products offered. Due to how monitors display colors, the actual product colors may look different.

Prices are net prices, including the VAT currently applicable in Switzerland. Packaging and shipping costs are shown separately in the shopping cart.

Payment methods

The following payment methods are available:

- eBanking
- PayPal
- Twint in the studio
- Cash payment in the studio

Shipping

Orders are shipped immediately after payment has been received in our account. Should an order unexpectedly not be processable, we will inform our customers right away. Postage and packaging are paid by the customer and are shown during the ordering process. The customer bears the risk of loss of or damage to the goods in transit. Transport damage must be reported to the carrier and recorded by them.

Complaints

Complaints about incomplete or incorrect deliveries must be made in writing immediately after receipt of the goods.

Disclaimer

The customer is responsible for using our products as intended. To the extent permitted by law, we exclude all liability for damage resulting from the use of the products.

Applicable law / place of jurisdiction

Swiss law applies exclusively.

The place of jurisdiction is determined by the applicable provisions of the Code of Civil Procedure. For orders not placed by private individuals, the ordinary court at our registered office has jurisdiction.